Refunds and exchanges
Our top priority is that you're happy with your purchase and can create a beautiful and imaginative space for your child! If you're not satisfied with our products, simply return them within 30 days, and we'll help you with a refund or exchange – no hassle!
The only exception is personalised products that you've customised yourself.
For returns, please use the original shipping box to ensure the items arrive back undamaged. Once we receive the returned items, we'll refund the full purchase price, and if you return the entire order, we'll also refund the original shipping costs.
However, if you return only part of your order, causing the remaining order value to fall below the threshold for free shipping (which varies depending on the country), we may charge you the shipping costs retrospectively.
Please send your return to the following address:
Mica-Mica
Unter der Hambach 1
65510 Idstein
Germany
Unfortunately, return shipping costs must be covered by you.